Frequently Asked Questions
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We come to your home or workplace with all tools and products needed.
We do require access to a standard power outlet and water connection.
Once we’re set up, you can relax while we take care of the rest. -
Yes — we require:
Access to a standard hose connection
Access to a standard residential power outlet
This allows us to run high-quality equipment safely and efficiently.
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EFTPOS, debit/credit card, bank transfer, or cash. You can pay on the day, or at the time of booking.
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We service Whangaparaoa, the Hibiscus Coast, North Shore, and surrounding Auckland suburbs.
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Yes — these fall under interior restoration.
Severe cases may require add-ons or an upgraded package. -
Yes — fleet and multi-car bookings receive customised pricing.
Contact us for a quote. -
A basic clean will usually remove surface-level dirt and leave your vehicle looking tidy—but it doesn’t actually care for or protect your car. In fact, many standard car washes can cause long-term damage to your paintwork, ultimately reducing the lifespan and value of your vehicle.
Professional car detailing, on the other hand, is a far more comprehensive process focused on deep cleaning, restoration, and protection. Techniques like the two-bucket wash method (with clean mitts and towels), iron decontamination, clay bar treatment, bug and tar removal, interior shampooing, waxing, hydrophobic coatings, and paint correction all work together to not just clean your car—but enhance and preserve it. The result? A vehicle that looks better, lasts longer, and retains greater value over time.
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No — as long as your vehicle is accessible and water/power are available.
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Removing personal belongings helps us clean more thoroughly, but it's not required.
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If conditions are unsafe or the job can’t be completed properly, we’ll reschedule free of charge.
Light rain is usually fine. -
We sure do! We understand that the more frequently your car get’s detailed, the less work we need to do. Get in touch for a custom quote for our special offers to keep your vehicle in top condition year-round, at a discounted rate.
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We provide a range of full mobile car detailing services, which we have separated into 3 core packages to make booking easy.
Our services include; interior and exterior cleaning, car decontamination, clay treatment, waxing, polishing, stain removal, pet hair removal, headlight restoration, and engine bay cleaning.
We also offer custom grooms to better suit your needs.
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Yes! We are 100% mobile and provide a full service at your preferred location.
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This depends on the level of service and condition of the vehicle. Typically a full service takes about 4-8 hours.
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Every 3-6 months is ideal to keep your car in top condition for most customers depending on how much usage your vehicle gets, however some services such as polishing are not required more than once every 1-2 years
Legal & Nitty Gritty
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Yes — we’re fully insured for your peace of mind.
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If any part of your vehicle is overlooked during the wash, our team will address it on-site before you leave. If you notice any issues afterward, please reach out to our Head Office by visiting our website, clicking the Contact tab, and sending us an email detailing your concerns.
We kindly ask that you give us the opportunity to resolve any issues before sharing feedback on social media. Your satisfaction is our priority, and we’re committed to making things right.
Contact us now if you have feedback or concerns about your service.
See our Terms & Services page for more information about our privacy policy, cancellation & refund policy and terms & conditions.
Contact us
Contact us
Email
info@groomsmenautodetailing.co.nz
Phone
02102240126
